Shipping and Returns Policy
Thank you for choosing us for your shopping needs. Please read through our shipping policy to understand how we handle shipping for your orders:
Shipping Methods:
We offer various shipping methods for both domestic and international orders. These methods may vary based on your location and the items you purchase.
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time:
Shipping times vary depending on the shipping method selected and your location. Domestic orders typically arrive within 3-7 business days after processing. International orders may take longer, usually between 7-21 business days, depending on customs clearance and local postal services.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination address. Domestic shipping rates are displayed at checkout. For international orders, shipping rates are calculated based on the destination country and will be displayed before you complete your purchase.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Customs Duties and Taxes:
For international orders, customs duties, taxes, and other fees may be imposed by the destination country. These charges are not included in the order total or shipping cost. Customs duties and taxes are calculated and collected by customs authorities in the destination country and are the responsibility of the recipient. We calculate and display estimated customs duties and taxes at checkout for international orders to provide transparency and facilitate a smooth delivery process.
Shipping Restrictions:
Some items may be subject to shipping restrictions due to size, weight, or other factors. Additionally, we may be unable to ship to certain international destinations due to legal restrictions or logistical limitations. If you have any questions about shipping restrictions, please contact our customer service team before placing your order.
Delivery Issues:
While we strive to ensure timely delivery of all orders, we cannot guarantee delivery dates or times. If you encounter any issues with your delivery, such as delays or lost packages, please contact us immediately so we can assist you in resolving the problem.
Returns Due to Shipping Damage:
No Refunds Policy
Eddie Connor Enterprise is committed to providing you with the best possible service. Please read our no refunds policy carefully before making a purchase.
Contact Information
For any questions or concerns regarding this policy, please contact us at:
Don Smith - Administrative Assistant
Phone: 313.559.3720
Email: info@EddieConnor.com
No Refunds
All sales are final. Eddie Connor Enterprise does not offer refunds for any products or services purchased.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We're here to help!